Cash & POS Handling

This course is a mandatory part of your job responsibilities and must be completed during your scheduled working hours. Please plan accordingly and coordinate with your supervisor to ensure timely completion. Time spent on training is compensated in accordance with company policy.

Cash & POS Handling for Gym Front Desk Staff is a practical, role-specific training program designed to equip gym employees with the essential skills and knowledge needed to handle payments, operate the point-of-sale system, and manage daily cash responsibilities with confidence and accuracy.

Whether you’re new to the front desk or looking to refresh your skills, this course provides a clear, structured approach to working with cash, processing transactions, preventing errors, and maintaining financial integrity on every shift. You’ll also learn how to handle sensitive customer interactions, follow proper closing and reporting procedures, and navigate real-world situations that arise during daily operations.

Across six concise modules, you’ll explore key topics such as opening and closing a cash drawer, POS workflows for memberships and services, fraud prevention, and what to do when something goes wrong. You’ll also learn exactly what’s expected of you — and what actions are prohibited — when handling company funds.

By the end of this course, you’ll have a solid understanding of best practices for managing gym transactions professionally, securely, and in line with company policy.

⏱️ Time Commitment
This course includes 6 structured modules with real-world scenarios and interactive content to support your daily responsibilities.

• Estimated total time: 2.5 to 3 hours
• Completion deadline: Within 14 days of hire or assignment to the course
• Training must be completed during working hours. Please speak with your supervisor if you need support scheduling time for completion.

⏳ Time spent on training is compensated in accordance with company policy.