How to Tour the Gym Properly
This course is a mandatory part of your job responsibilities and must be completed during your scheduled working hours. Please plan accordingly and coordinate with your supervisor to ensure timely completion. Time spent on training is compensated in accordance with company policy.
How to Tour the Gym Properly is a practical, role-specific training program designed to equip gym employees with the skills and confidence needed to deliver effective gym tours that convert visitors into members.
Whether you’re new to the role or looking to refine your approach, this course provides a clear, structured method for guiding prospective members through the facility, building trust, and connecting their personal goals to the value of membership. You’ll also learn how to create a positive first impression, highlight key amenities, handle common questions, and transition naturally into closing the sale.
Across five concise modules, you’ll explore essential topics such as preparing for a tour, structuring the route, tailoring your presentation to visitor needs, using storytelling and engagement techniques, and confidently moving from the tour to the membership offer. Real-world examples and scenarios will help you practice the conversations and strategies that lead to successful outcomes.
By the end of this course, you’ll have a solid understanding of best practices for conducting gym tours professionally, consistently, and in a way that supports both member satisfaction and company growth.
⏱️ Time Commitment
This course includes 5 structured modules with role-play scenarios, checklists, and practical exercises to support your daily responsibilities.
- Estimated total time: 1.5 to 2 hours
- Completion deadline: Within 14 days of hire or assignment to the course
- Training must be completed during working hours. Please speak with your supervisor if you need support scheduling time for completion.
- ⏳ Time spent on training is compensated in accordance with company policy.
