GDPR Information: Sub-processors
What is a Sub-processor?
A sub-processor is a third-party data processor engaged by Castro Fitness, who may access or process data, potentially including Personal Data. Castro Fitness employs various sub-processors to perform different functions, as will be detailed in subsequent sections.
Contractual Safeguards
Castro Fitness requires all sub-processors to adhere to the same data protection obligations as Castro Fitness, according to the stipulations in our Data Protection Addendum (“DPA”).
If you subscribe to Castro Fitness’ educational platforms and wish to enter into our DPA, please contact us at info@castro-fitness.com.
Process for Engaging New Sub-processors
For subscribers who have entered into the Castro Fitness DPA, we will provide notifications through our website about any updates to our list of sub-processors. These are entities Castro Fitness plans to use or currently uses to deliver our services. We are committed to regularly updating this list to keep our subscribers informed about the extent of sub-processing involved in the Castro Fitness services.
Current List of Sub-processors
Here is the latest list of sub-processors used by Castro Fitness, both in our production environment, where our platforms are hosted, and in our non-production environments used by internal teams. This list ensures transparency and helps subscribers understand where and how their data is being processed.
Sub-processors in Production Environment
The sub-processors listed below are utilized to support the Castro Fitness service offerings. These third-party data processors are integral to the functionality and enhancement of our services, ensuring optimal performance and user experience.
| SUB-PROCESSOR | SERVICE PROVIDED | LOCATION |
|---|---|---|
| Amazon Web Services | Cloud service provider | United States, Ireland, Australia, Brazil |
| Google Cloud Services | Cloud service provider | United States, Ireland, Australia, Brazil |
| Netsuite (US only) | Finance management | United States |
| SocketLabs | Email delivery solution | United States |
| Stripe (US only) | Payment processing | United States |
Service Providers in non-production environment
The Service Providers below are used to support our internal teams (support, sales, billing, technical) with their processes and workflows in managing your account with us.
| SUB-PROCESSOR | SERVICE PROVIDED | LOCATION |
|---|---|---|
| Amazon Web Services | Cloud service provider | United States |
| Atlassian | Software development and project management tool | Australia |
| Celigo | Enables different third party apps to work together | United States |
| DocuSign | Document management | United States |
| Social Media | United States | |
| G Suite (Google Apps) | Office productivity tools | United States |
| Getfeedback | Online surveys | United States |
| Social Media | United States | |
| Social Media | United States | |
| Mailgun | Sends emails | United States |
| Netsuite | Enterprise resource planning | United States |
| OnceHub | Meeting and appointment scheduling software | United States |
| Pardot | B2B Marketing automation | United States |
| Paypal | Payment services | United States |
| ProdPad | Product and road-mapping tool | United Kingdom |
| Salesforce | Customer relationship planning | United States |
| Social Media | United States | |
| Wistia | Video Hosting | United States |
| Workshare | Secure file sharing and collaboration app | United Kingdom |
| Zoom | Video conferencing | United States |